041 Course cancellation

A Row Of Desks In An Empty Classroom

Question

You recently booked a part-time course at a college. You now need to cancel your booking. Write a letter to the college administrator. In your letter - say which part-time course you booked, explain why you need to cancel your booking, ask about a different course.

Model Answer

Dear Sir / Madam,

I am writing to let you know that I need to cancel my place on a part-time course that starts in September. Until recently, I planned to take the eight week course on Dog Grooming at the Groveton campus.

I was very much looking forward to the class but I am sad to say that my dog died last week. It was hit by a car and passed away a few hours later. For obvious reasons, the course is no longer any use to me.

I did notice that you had a course called Keeping a Reptile as a Pet. I am considering replacing my dog with a tortoise so this would be the perfect course for me. As the two courses start on the same day, would it be possible to transfer my credit to the new course?

I appreciate your understanding in this matter and I look forward to hearing from you soon. Regards,

(160 words)

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