004 Online course
An application for a training course. You work for an international company. You have seen an adve …
008 Waiters needed
A job advertisement for a waiter. A restaurant has placed an advertisement for waiters and wai …
025 Noise complaint
An complaint from a neighbour. Your neighbours have recently written to you to complain abo …
029 Hotel complaint
A complaint about a hotel stay. You recently spent a night in a hotel and had to put up with …
035 Library closures
A letter of complaint to the council. Your local council is considering closing a library that it …
041 Course cancellation
An e-mail cancelling a college course. You recently booked a part-time course at a college. You now …